Communications

The system picks the right channel, escalates when there's no reply, and sends routine messages itself.

Urgent, unanswered → escalates automatically.

Press Simulate to watch an urgent request escalate: push → SMS → phone → manager.

sent without anyone lifting a finger

Shift reminder — first call 08:00

Aisha Bello · Today 06:30

auto

Aisha has arrived for Doris's morning visit

Sarah Whitfield (family) · Today 07:58

auto

IPC policy v4.2 — please acknowledge

All staff · Today 07:05

🎂 Happy birthday from the team!

Grace Mensah · Tomorrow 08:00

auto

Medication training expires 3 Aug — book now

James Okafor · Today 09:00

auto

Payslip ready — week 26

Priya Sharma · Fri 27 Jun

auto

4 scheduled

Weekly team huddle

Today 16:30 · Video + office · 12 attending · 5 agenda items

Teamscheduled

Supervision — James Okafor

Tue 24 Jun 10:00 · Office · 2 attending · 4 agenda items

Supervisionscheduled

Monthly governance review

Thu 26 Jun 14:00 · Video · 6 attending · 9 agenda items

Governancescheduled

Night → day handover

Daily 07:00 · In-app handover centre · 8 attending · 3 agenda items

Handoverscheduled

Medication leads catch-up

Mon 16 Jun 11:00 · Video · 4 attending · 3 agenda items

Teamdone

Invitations, agendas, attendance and minutes are tracked here — and the daily handover is structured and searchable, replacing scattered messages.