Incident Management
Every incident triggers the right forms, notifications and follow-up actions automatically.
Open
3
This month
4
CQC-notifiable
1
auto-submitted
RIDDOR
0
Fall · Doris Whitfield
18 Jun 2026 · reported by Aisha Bello
moderateactions
Unwitnessed fall in hallway; no injury. Loose rug identified as hazard.
Incident reported at visitImmediate welfare check & obsGP informedFalls risk assessment updatedRemove hallway rug (action)Manager review & close
4/6 steps · full audit trail retained
Medication error · Stanley Booth
14 Jun 2026 · reported by Tomasz Lewandowski
highinvestigatingCQC notified
Morning insulin recorded late; blood glucose monitored, no harm. Escalated.
Error reported immediatelyClinical advice sought (111)Client monitored — no harmCQC notification submittedInvestigation meetingMedication competency re-check
4/6 steps · full audit trail retained
Near miss · Margaret Hughes
20 Jun 2026 · reported by Grace Mensah
lowclosed
Hoist sling nearing wear limit spotted before use; equipment swapped.
Near miss loggedEquipment removed from useReplacement sling issuedEquipment audit scheduled
4/4 steps · full audit trail retained
Hospital admission · Harold Briggs
21 Jun 2026 · reported by Samuel Reid
highopen
Breathlessness overnight; 999 called, admitted to LGI. Visits paused, family notified.
999 called, admission confirmedFuture visits auto-pausedFamily & GP notifiedDischarge planning liaisonPost-discharge reassessment
3/5 steps · full audit trail retained